How restaurants opt in to text alerts
Last updated September 14, 2026
Brayz sends text alerts only to restaurant owners and managers who ask for them. The sign-up form is in the Brayz dashboard, which requires signing in, so this page shows exactly what they see and every message that follows.
Step 1 — The form (Settings → Text alerts)
The box is unchecked until they check it. The button stays disabled until they do.
Text alerts
New orders, order changes and messages callers leave, texted to a phone at the restaurant.
We’ll text that number to confirm. Reply YES to start alerts.
Step 2 — After submitting
Text alerts
Waiting for a reply. We texted (518) 555-1234 — reply YES to that text to turn alerts on. Nothing else is sent until then.
Brayz records the opt-in — the time, the account and browser that submitted it, and the exact wording shown — and sends one confirmation text. No alerts are sent until the number replies YES.
Step 3 — The messages
Brayz
Brayz: Reply YES to get order and message alerts for Jimmy's Pizza - Saratoga. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Restaurant owner
YES
Brayz
Brayz: You're subscribed to order and message alerts. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Brayz
New pickup order #3AC27 for James: 1x Sausage (Mozzarella; Marinara). Total $12.00. — Jimmy's Pizza - Saratoga
Once confirmed, the dashboard shows:
Text alerts
On — texting (518) 555-1234.
Help and opting out
Restaurant owner
HELP
Brayz
Brayz restaurant alerts: order and message notifications. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out. Help: brayz.ai
Restaurant owner
STOP
Brayz
Brayz: You're unsubscribed from restaurant alerts and will get no more texts. Reply START to resubscribe.
Alerts can also be turned off at any time in the dashboard. See the SMS Terms and Privacy Policy.